<!-- updated: 2026-07-07 -->

# The organisation portal

The organisation portal is the read-only oversight view for a party or authority: everything the workspaces connected to you have flagged, seen together. **It is completely free**, with no plan or billing on the organisation side.

![The organisation portal's cross-workspace oversight view](https://clarify.net.au/website/OrgDashBottom.png)

## Getting in

- If you created or were invited to an organisation, signing in takes you straight to the portal at [clarify.net.au/org](https://clarify.net.au/org).
- If you also run a Clarify workspace, use the **Org portal** button in your workspace sidebar to switch across, and **Exit to Clarify workspace** to switch back.

## The dashboard

The dashboard collates intelligence across the workspaces connected to you. A filter bar at the top sets the time window (7, 30, or 90 days), platform, and a single workspace or all of them. You will see:

- **Workspace activity.** Posts, average engagement, comment volume, and how many comments were flagged, per workspace.
- **Workspaces under most pressure.** Ranked by harmful comment volume, so you can tell who needs more support.
- **Targeting multiple workspaces.** Accounts that are hitting more than one of your members, the single most useful cross-workspace signal.
- **What content lands.** Average engagement by topic, and the harmful comments each topic attracted.
- **Top posts** and a **Backlash radar** for content that drew the most fire.

## Escalations

The **Escalations** tab is your queue of cases and flags that workspaces have raised to you, shown as a board. Click any card to open it, read the details, change its status as you work it (New, Reviewing, Actioned, Dismissed), and talk to the workspace in a shared discussion thread. For a referred case you can open a read-only, live view of the full case and **download the report PDF**. A badge on the tab shows how many are new.

## Linked workspaces

Admins use the **Linked workspaces** tab to bring workspaces on board. Enter the workspace owner's email, generate a **single-use connection link**, and send it to them through your own secure channel. The owner accepts it to grant you read-only access. You can see pending links, currently linked workspaces, and unlink any of them.

## Team members

Under **Settings > Team members**, admins invite analysts and other admins by email (invite-only, just like a Clarify workspace). The owner can change a member's role between Admin and Analyst, transfer ownership, and remove members.

## Settings and notifications

**Settings** holds:

- **Organisation profile.** Your name and description, shown to people you invite and to workspace owners deciding whether to grant you access. Keep it clear so people know who they are joining.
- **Notifications.** Choose in-app and email alerts for new escalations, replies, and new workspaces connecting, and opt in to a **weekly digest** email that summarises the week across your connected workspaces. There is a **Send me a test digest** button so you can preview it.

## Creating a Clarify workspace

If your organisation account also needs to moderate its own Page, choose **Create a Clarify workspace** in the portal sidebar. That sets up a paid moderation workspace on the same account and walks you through setup. Your organisation is untouched.
