Contact support
Tell us what's happening and we'll dig in. We reply within one business day, Australian Eastern time. The more you can give us (your workspace name, the page or post, roughly when, what you expected to happen), the faster the answer. Please never send us a password or an API key.
Prefer your own mail client? Write to support@clarify.net.au.
Before you write, three things that answer most questions
Help & docs
Every part of Clarify, from connecting a page to raising a case, in the help centre. Search it from the top of the page.
Something's not working
Scans that didn't finish, a page showing Rate limited, a lost authenticator: the troubleshooting article covers the usual causes and the fix for each.
Got an idea instead?
Feature requests and votes live on the suggestions board, where you can see what's planned.